Your outsourced tech team on retainer

Stop juggling freelancers and struggling with hiring. Get a dedicated team that maintains your systems, builds features, and handles emergencies—for one predictable monthly cost.

50+
SMEs Supported
$5-8k
Monthly Retainer
20yr
Combined Expertise

Industries We Know

We’ve built across a wide range of industries—so we understand your domain, not just your code.

E-Commerce

Online Retail & Marketplaces

From multi-vendor marketplaces to branded eshops. We handle product catalogues, payment gateways, order management, inventory sync, and delivery integrations.

Shopify integrations Custom cart & checkout Loyalty programmes Inventory systems
Fintech

Financial & Payment Integration

Payment processing, banking APIs, trading platforms, and accounting system integrations. We understand compliance requirements and security-first development.

Payment gateways Banking API integration Accounting automation FX & trading platforms
IoT

Hardware & IoT Systems

Connecting physical devices to software platforms. Smart sensors, real-time dashboards, device management, and automated control systems.

Sensor data pipelines Real-time dashboards Device management Automation workflows
F&B

Food & Beverage Operations

POS systems, online ordering platforms, kitchen display systems, and delivery integrations. Built for restaurants, cloud kitchens, and food chains.

POS & ordering systems Delivery integrations Table management Loyalty & CRM
Logistics

Supply Chain & Logistics

Warehouse management, fleet tracking, shipment visibility platforms, and last-mile delivery tools for importers, distributors, and fulfilment businesses.

Route optimization Fleet tracking Warehouse management Shipment visibility
Professional Services

Booking, CRM & Client Portals

Appointment scheduling, client portals, proposal tools, and CRM integrations for service businesses like consultancies, clinics, and agencies.

Booking systems CRM integrations Client portals Invoicing & billing

Your Team Includes

Everything bundled into one monthly retainer. No surprises, no per-hour billing.

System Monitoring & Support

24/7 monitoring, alerts, and instant response to keep your systems running.

  • Round-the-clock monitoring
  • Emergency response
  • Performance optimization

Feature Development

Build new features, integrations, and improvements to grow your business.

  • Custom features
  • API integrations
  • Database improvements

Security & Compliance

Regular security audits, updates, and compliance management included.

  • Security patches
  • Compliance monitoring
  • Data protection

Tech Strategy & Advice

Expert guidance on technology decisions, roadmaps, and scaling strategies.

  • Technology roadmaps
  • System assessments
  • Growth planning

Dedicated Developers

Your dedicated team that knows your codebase and business inside out.

  • Consistent team
  • Deep codebase knowledge
  • Flexible capacity

Scalability & Performance

Infrastructure optimization, scaling, and performance improvements built in.

  • Load optimization
  • Cloud architecture
  • Performance tuning

Retainer vs. Hiring

Why a retainer makes more sense for SMEs than building your own team.

Metric
Full-Time Hire
Our Retainer
Monthly Cost
$8-15k+ salary
$5-8k retainer
Hiring Time
2-3 months
1-2 weeks onboarding
Scaling
Hire more staff
Flexible, instant
Coverage
5 days a week
24/7 available
Expertise
Single skill set
Full team expertise
No Commitment
Must fire (complicated)
Cancel anytime

Why SMEs Choose Miles Journey

We specialize in retainer-based partnerships. We’re not here to upsell project work—we focus on keeping your systems healthy and helping you grow.

  • One predictable monthly cost—no surprises
  • Free tech audit & strategy session
  • Dedicated team that knows your business
  • 24-hour response guarantee
  • Scale up or down without penalties
  • 20 years of combined expertise
50+
SMEs on active retainers
99.9%
Average system uptime
60%
Faster than hiring in-house

Getting Started

From discovery to running your team—in 2-3 weeks.

1

Discovery Call

We understand your business, current tech stack, pain points, and growth plans. 30 min, free.

2

Tech Audit

We review your systems and provide a comprehensive audit + 90-day roadmap.

3

Onboarding

You sign the retainer agreement. We onboard your team and get up to speed on your codebase.

4

Active Support

Your dedicated team handles maintenance, features, and strategy. You focus on business.

Let's get your team started

Get a free tech assessment, see if we're a fit, and get on a retainer within weeks.